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Order Processing: Orders are shipped within 3-4 business days of receipt of order.  Orders are shipped via the US Postal Service (USPS).  You will receive an e-mail confirmation when your order has been shipped along with tracking information  You may track your package at www.USPS.com.  Once your package has been delivered, MicrodermaMitt is not liable for handling. If you don't receive a shipping confirmation within 3 business days after placing your order, please check your SPAM email box or send an email to
customerservice@microdermamitt.com.  Once the package has been shipped, we cannot make address corrections or forwarding requests. On any refusals, customers will be charged round trip freight and a 30% restocking fee.

At MicrodermaMitt, our customer’s satisfaction is 100% guaranteed.  Due to the personal nature of our products, MicrodermaMitt cannot accept returns.  In addition MicrodermaMitt does not offer the option to exchange an item.  If there is any other issue with an item that was sent to you (incorrect product, damaged), please contact
customerservice@microdermamitt.com for assistance.  We will reimburse shipping costs if the return is a result of our error.   MicrodermaMitt reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.


We make no guarantee that the information on our website is error-free. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged.

If you run into a problem with our Website, please contact us by email at contact@microdermamitt.com or call us between 9:00 a.m. and 6:00 p.m., at 866-450-MITT.